The Act is intended to protect the vulnerable consumer and not big business, and thus it does not apply to consumers who are juristic persons, whose asset value or annual turnover equals or exceeds the threshold value determined by the Minister, currently set at R2 million.
Who does the Consumer Protection Act not apply to?
The Act will not apply to transactions where the consumer is a juristic person with an asset value or annual turnover of more than a threshold value determined by the Minister (section 6).
Is a juristic person a consumer?
So, the Consumer is not a juristic person as contemplated in the CPA, will the CPA now always apply? Not exactly. … whether ordinary business persons would have concluded the contract (i.e. whether the contract is one with terms and conditions that ordinary business persons would use).
Who does the Consumer Rights Act apply to?
The Consumer Rights Act 2015 came into force on 1 October that year. The act applies to England, Wales, Scotland and Northern Ireland (with the exception of section 27). It was introduced to consolidate the previous legislation, to help consumers better understand their rights.
What is the 8 basic rights of a consumer?
The eight consumer rights are: Right to basic needs, Right to safety, Right to information, Right to choose, Right to representation, Right to redress, Right to consumer education, and Right to healthy environment.
Does Consumer Protection Act apply to banks?
Consumer protection laws are equally applicable when it comes to the services they avail from the Banking Institutions, therefore in order to protect their rights, Consumer Protection Act, 1986 is applicable to the services provided by the Banks.
What are the consumer rights?
The definition of Consumer right is ‘the right to have information about the quality, potency, quantity, purity, price and standard of goods or services‘, as it may be the case, but the consumer is to be protected against any unfair practices of trade.
Does the Consumer Protection Act apply to immovable property?
The Consumer Protection Act (CPA) promotes a fair, accessible and sustainable marketplace for consumer products and services, including the buying or selling of immovable property. … If a seller conceals a defect or fails to disclose a known defect, he cannot hide behind the voetstoots clause.
In what circumstances can you insist on a refund?
Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund. Repairs, replacements and refunds are known as remedies.
What happens if you break the Consumer Rights Act?
Failing to understand current consumer legislation could lead to a breach of your customer’s consumer rights. … Failing to do so could entitle the customer to cancel – up to 12 months and 14 days after signing the contract – even if your contractual obligations have been performed.
Is the Consumer Rights Act a statute?
The Consumer Rights Act came into force on 1 October 2015. The law is now clearer and easier to understand, meaning that consumers can buy and businesses can sell to them with confidence. … The changes are relevant to all consumers and every business which sells directly to them.