As per the chapter of consumer protection class 12, a consumer is said to be a person who uses and buys consumer goods or avails any consumer services. This includes any recipient of such services, but it does not include any person who, for any commercial reason, uses such services.
Who is a consumer Ncert?
A consumer is the one who purchases the product for his/her own need and uses or consumes it.
Who is a consumer under Consumer Protection Act 2019?
Who is a ‘Consumer’ under the 2019 Act? As per Section 2(7) of the 2019 Act, consumer is any person who buys goods or avails any service for a consideration and includes any user except for the person who has availed such services or goods for the purpose of resale or commercial use.
What is meant by consumer protection class 12?
Chapter 12: Notes on Consumer Protection
Consumer: is generally understood as a person who uses consumer goods or avails any service. Consumer Protection: It means protecting consumer from the clutches of fraud producers or sellers.
What are the 8 basic rights of consumers?
Consumer Rights Vs Responsibilities
| Sl.No | Rights |
|---|---|
| 1 | Right to be heard |
| 2 | Right to Redress |
| 3 | Right to Safety |
| 4 | Right to Consumer Education/ Right to be Informed |
Who is consumer with example?
A consumer is any person or group who is the final user of a product or service. Here are some examples: A person who pays a hairdresser to cut and style their hair. A company that buys a printer for company use.
What are the important terms of consumer protection act?
Right to be heard– This means the consumer will get due attention to express their grievances at a suitable forum. Right to seek compensation- The defines that the consumer has the right to seek redress against unfair and inhumane practices or exploitation of the consumer.
What is the meaning of Consumer Protection Act 2019?
Consumer Protection Act, 2019 is a law to protect the interests of the consumers. This act was inevitable to resolve a large number of pending consumer complaints in consumer courts across the country. It has ways and means to solve the consumer grievances speedily.
Who is not a consumer class 12?
As per the chapter of consumer protection class 12, a consumer is said to be a person who uses and buys consumer goods or avails any consumer services. This includes any recipient of such services, but it does not include any person who, for any commercial reason, uses such services.
What are the responsibility of consumer class 12?
A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services. (i) Be aware about various goods and services available in the market so that an intelligent and wise choice can be made. (ii) Buy only standardised goods as they provide quality assurance.