Your question: How do I get rid of Shpock buyer protection?

Can you remove buyer protection on Shpock?

Shpock has the right to withdraw from the Buyer Protection service agreement for a certain deal at any time at its own discretion if it has grounds to believe that such deal infringes against these terms, Shpock’s General Terms and Conditions, Adyen’s terms and conditions, or any applicable legal acts.

What to do if you get scammed on Shpock?

To be covered by our Buyer Protection you must report a problem to us within 7 days of the item being shipped. You don’t need to pay a deposit: If you’re collecting something you should only pay for your item when you’ve seen it and you’re happy with it.

How do I cancel my Shpock deal?

The cancellation policy applies to consumers who have purchased certain premium Shpock features that they have paid for. Or via e-mail to

What is buyers protection fee?

The fee consists of: A fixed amount: a range of £0.3 to £0.8. A variable amount: a range of 3% to 8% of the purchase price agreed between you and the seller, regardless of postage costs.

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Is Buyer Protection on Shpock good?

Shpock keeps payments safe, ensuring peace of mind for buyers and sellers. Shpock’s new Buyer Protection guarantees customers can get their money back in case of issues with delivery or the item’s condition. … Just click the button, pay digitally through the app, and have the item delivered to your door.

How do I get my money back from Shpock?

Return policy

  1. Contact us or the seller before the end of their return period to get the seller’s return address and details.
  2. Send the item back, unused and in its original packaging. Make sure you get proof of postage with a tracking ID.
  3. Once returned, the seller will refund your money to the original payment method.

What happens when you accept an offer on Shpock?

Once an offer is submitted, the seller can accept or make a counter-offer, you are then asked to confirm the deal. Once the deal is confirmed it is legally binding and can no longer be cancelled. … Another key selling point of Shpock is the ease at which items can be listed.

Is Shpock delivery safe?

Secure Delivery offers a safe and convenient way to buy and sell. The buyer pays for an item directly in the Shpock app and the seller ships the item with one of our shipping partners or chooses their own courier. Once the buyer receives the item and is happy with it, the money will be released to the seller.

Does Shpock take a fee?

Shpock is free to use! If you’re a seller it’s free to list an item and as a buyer there’s only a small fee for Buyer Protection if you choose to have your item delivered – this ensures you’re covered for all eventualities. We do also have a selection of paid features for your Shpock account.

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What happens if you cancel a deal on Shpock?

If you need to cancel a deal and refund your buyer you can only do this if the item hasn’t been posted. We’ll then refund your buyer and if needed you can relist your item.

How long does Shpock take to refund?

Once we’ve completed our investigation we’ll let you know and if we decide in your favour, you’ll receive a full refund within 5 days.

Can you return items on Shpock?

If the purchase was made with Secure Delivery , you’re covered by our Buyer Protection. This means that you can return your item for a full refund if there is an issue with it. If you haven’t used Secure Delivery you can make a return as well, but in this case it is entirely up to you and the seller to arrange it.

What is PayPal’s buyer protection fee?

PayPal’s Buyer Protection programme entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any, when you don’t receive your item from a seller, or when you receive an item, but the item isn’t what you ordered.

Do you get the buyer protection fee back on Vinted?

When you pay through Vinted, our mandatory Buyer Protection is applied to your order. … Buyer Protection costs a fixed fee from £0.3 to £0.8, plus from 3% to 8% of the purchase price. Refund policy. We’ll issue a refund if your item is never shipped, arrives damaged, or is not as described.

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Will PayPal cover me if I get scammed?

When you pay with PayPal on any website, PayPal Buyer Protection offers you comprehensive protection if your eligible transaction has a problem. If an item doesn’t arrive or is significantly not as described, we’ll help you get a full refund.