Your question: What is purchase protection on Facebook?

What is Facebook Purchase protection?

Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).

Does Facebook Purchase Protection Cover fake items?

Have Purchase Protection policies, which means if someone unknowingly purchases a counterfeit product with the checkout feature on Facebook, they may be eligible for a refund.

Can I get my money back from Facebook Marketplace?

Unless the item is final sale, most items purchased with checkout on Facebook are returnable for at least 30 days after delivery. Items purchased with checkout from individual sellers on Marketplace may be returned depending on the seller’s return policy.

Are You Protected Facebook pay?

We use advanced technology to keep payment information secure. Facebook Pay is protected with: Anti-fraud technology that monitors purchases on Facebook Pay’s systems to detect unauthorized activity. Advanced data storage and encryption for payment card and bank account details.

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Does FB pay charge a fee?

Is there a fee to use Facebook Pay in Messenger? No, Facebook won’t charge you to send or receive money in Messenger. This feature is free for everyone to send money to friends and family.

What happens when you open a claim with Facebook?

If a claim doesn’t meet the criteria in our Purchase Protection Policies, we decide the claim in your favor. In this case, we refund the total amount, plus tax and shipping, back to your account. You’ll be emailed about the decision and can check Disputes (located under the Orders tab) for details about your claims.

Can you sell fake items on Facebook?

Much like other social media platforms who experience similar problems with counterfeit and copyright infringement, Facebook’s policies and Terms of Use strictly prohibit the advertisement, promotion or facilitation of the sale of counterfeit goods.

Can you legally sell replicas?

Counterfeiting is the act of making or selling lookalike goods or services bearing fake trademarks. … The sale of counterfeit goods (as described below) is illegal, as you’re probably aware.

What happens if you sell fake stuff on Facebook?

“It’s illegal to sell counterfeit items. Facebook doesn’t allow counterfeits to be sold on the platform,” the company explains. … “It usually copies the trademark (brand name or logo) and/or distinctive features in order to imitate a genuine product,” Facebook says.

What do you do if you get scammed on Facebook marketplace?

In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.

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How do I stop being scammed on Facebook marketplace?

Types of Facebook Marketplace scams

  1. Bootlegs and Broken items. …
  2. Don’t Get Talked into Mailing Items or Payment. …
  3. Don’t Use Unusual Payment Methods. …
  4. Never Pay for an Item in Advance. …
  5. Do Not Accept Overpayment. …
  6. Be Aware of Fake Facebook Accounts. …
  7. Meet in a Well Lit Public Place. …
  8. What is Facebook Purchase Protection?

How long does it take to get refund from Facebook marketplace?

Refunds must be issued within 2 business days from when the seller receives the returned items. Sellers must provide a return shipping label to buyers when accepting a return request from a buyer. Sellers may deduct the cost of the return label from a buyer’s refund.

How long does it take to receive money on Facebook?

Once you’ve added a payment method to Facebook, money is transferred right away. However, it may take your payment provider up to 5 business days to post the money to your account.

Is Facebook safe to use?

Overall, Facebook as a website is a safe place. There is built-in security that helps to protect you and your information. One primary level of security that Facebook uses is called SSL (Secure Socket Layer). … The Facebook servers, where your data is stored and protected, have security built-in as well.

How does FB pay work?

How does Facebook Pay work? Facebook Pay is a seamless and secure way to make payments on Facebook and Messenger. Enter your payment card or account information just once and then use Facebook Pay to make purchases or donate within the apps. A PIN or biometrics can be added to secure individual payments.

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