How do I get a security code from First Direct App?
For secure access to the desktop website simply select ‘Generate Security Code’ on the App homescreen and enter your Digital Security Key password. The App will then generate a six digit log on security code which you can use to log on securely to the first direct Online Banking and access all the features.
How do I get a digital secure key for First Direct?
Get a Secure Key
- First, you’ll need the first direct mobile banking app downloaded on your smartphone.
- Once you’ve logged on, just go to ‘Security Settings’ in the menu, and select ‘Activate Digital Secure Key’.
- We’ll then take you through the steps to get all set up.
Can I log on to first direct without secure key?
If you don’t have a Secure Key
You’ll need one before you can access our App or Online Banking.
Can I log into my HSBC account without secure key?
If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’.
Is there a problem with First Direct online banking?
Our Online & Mobile Banking services are currently unavailable. … We’re aware some customers are having problems contacting us on the phone. We’re really sorry and are working hard to fix this. If you can, please make use of our Online and Mobile Banking services.
How do I generate a security code on HSBC app?
Open the HSBC Mobile Banking app on your phone and select Generate Security Code. Select Re-authentication security code. Password option – Enter your Digital Security Device passcode and select Generate code.
What is my security code?
The Card Security Code is usually a 3- or 4-digit number, which is not part of the credit card number. The CSC is typically printed on the back of a credit card (usually in the signature field).
What is a digital secure key password?
Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.
What is a secure key?
A Security Key is a device that facilitates access, or stronger authentication, into other devices, online systems, and applications. Security keys are also called security tokens. Security keys are secondary devices that are dependent upon a primary device.
How long does the HSBC Secure Key lock for?
The Secure Key is now temporarily locked and you will be unable to use it for approximately 1 hour. This message will remain on the screen of the Secure Key until the lock out has expired, then the Key will automatically power off.
How do I log into first direct mobile app?
Securely log on to our App with just your fingerprint. With Android fingerprint, you can log on to our App just by placing your fingerprint on your device sensor.