Question: Is HSBC Secure Key Safe?

If you use online or mobile banking, our Secure Key gives you added protection against the threat of fraud. As well as your normal username and passwords, you’ll generate a code from your device, which only you have access to.

Can I log on to HSBC without secure key?

If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’.

Does HSBC Secure Key run out of battery?

The Secure Key does not have an off button. After 30 seconds of inactivity, the device will automatically switch off. If your battery is running low you can replace your HSBC Secure Key by: Switching to Digital Secure Key via the ‘Manage Secure Key’ section within Online Banking after you have logged in.

Is HSBC app safe?

Frequently Asked Questions. Is this app secure? HSBC Internet Banking provides a high level of security whether you log on using a desktop computer or a mobile device. However, as always it is your responsibility to take all reasonable precautions to prevent the fraudulent use of your security information.

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Is HSBC internet banking safe?

When you bank online with HSBC, you’re protected by our global security network and by advanced security technology.

Can I use someone else’s HSBC Secure Key?

No, you can’t use someone else’s Secure Key. Only one Secure Key can be activated and linked to each customer.

How do I get a secure key HSBC?

Log on to online banking with your Secure Key

  1. Enter your username, (this is only required if you have not selected ‘remember my username’) and select ‘continue’
  2. The ‘With Secure Key’ tab will already be selected for you.
  3. Answer your memorable question. …
  4. Open your HSBC Mobile Banking app and select ‘Generate Security Code’

How do I change my HSBC password?

How do I reset or change my HSBC password?

  1. Go to the Log On pageLog On page This link will open in a new window for Personal Internet Banking.
  2. Enter your username and click Continue.
  3. Click Forgot password? Link.
  4. Follow the onscreen instructions.

What security questions do HSBC ask?

The information we ask for might include date of birth, address, and mother’s maiden name. We will also ask for two digits from your personal HSBC security number.

How do I change my HSBC Security Device PIN?

To change your PIN

Step 1. Unlock your device, then from the HSBC screen press and hold button 8 for 2 seconds to access the change PIN function. Step 2. Enter your new 4 to 8 digit PIN using the keypad (Press the green button if you need to delete one character and hold it to clear the screen).

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Can mobile banking app be hacked?

How Hackers Access Your Bank App. There are two main possibilities when it comes to stealing your banking information via your bank app: Trojan: This is malicious code on your actual device that you might pick up when you download another app, such as a game or tool.

Which is safer online or mobile banking?

mobile banking security. Some experts suggest that banking through a mobile device is safer than banking online. … Well-designed mobile apps don’t store any data, and you’re less likely to hear about a virus on a smartphone. “Mobile phones have more security natively,” says Zlockie from Entrust Datacard.

What are the risks of mobile banking?

The Major Mobile Banking Risks

  • Mobile Malware. Mobile devices have evolved from telephones to pocket-sized computers. …
  • Poor App Design, Configuration or Corrupt Apps. …
  • Unsecure Wi-Fi Networks. …
  • Mobile Device ID Vulnerabilities. …
  • Remote Deposit Capture Fraud.